Returns Policy

Sew…Northampton Ltd value your custom. The relationship between us and the customer is the most important part of our business.

 If you buy from us without coming into the shop you have additional legal protection.

The following information is intended to help you and does not in any way infringe or reduce your statutory rights.

The seller is Sew…Northampton Ltd and the sellers trading address is 173 Wellingborough Road, Northampton NN1 4DX Telephone 01604 637200. VAT registration number 119 7836 37.

You may cancel your order by email to the seller's address info@sewing-centres.co.uk at any time before delivery or within seven working days of receiving your goods. You may return, unused, any goods delivered to you in the manufacturer's or seller's original packaging at your own expense and receive a full refund of the purchase price excluding our charge for delivery to you.   We do not accept any liability for goods damaged in transit or by inadequate packaging. Refunds will be made within thirty days of our receiving notice of cancellation.

Any software products including memory cards, usb design stick, disks,etc must be returned unopened in original packaging.

 

Guarantees and Warranties

All goods offered on this site are new and carry the manufacturers' parts and labour warranties. All prices include Value Added Tax at the current rate and delivery charges to the UK mainland are included in the prices quoted.

Manufacturer’s Warranties

  • Babylock Overlockers – 2 Years Parts and Labour, 2 Years Electrics
  • Bernina - 5 Years Parts and Labour, 2 Years Electrics
  • Bernina 8 Series - 5 Years Parts and Labour, 5 Years Electrics
  • Brother - 3 Years Parts and Labour, 3 Years Electrics
  • Husqvarna Viking– 5 Years Parts and Labour, 5 Years Electrics
  • Janome - 2 Years Parts and Labour, 2 Years Electrics
  • Elna - 2 Years Parts and Labour, 2 Years Electrics
  • Juki - 2 Years Parts and Labour, 2 Years Electrics

Any problems with your machine, purchased from our us, that is covered under the manufacturer’s warranty, within the guarantee period will be collected and redelivered to you free of charge – please use original packaging.  All repairs are carried out at our Northampton workshop.  Obviously if local, we would appreciate it if you, the customer brought the machine into our shop. 

You are welcome to visit our premises at any time during normal business hours.